Frequently Asked Questions

Femi9 Aesthetics is a beauty and self-care brand that offers earth-friendly feminine products, such as herbal-infused scented candles, body oils, and perfumes. Our goal is to empower women to express their unique beauty confidently, turning ordinary moments into something divine. 

All products are handcrafted with love and care using all-natural, high-quality ingredients, right from the heart of Mississippi.

Yes, we are committed to sustainability. Our products are made with eco-friendly materials and practices, ensuring minimal environmental impact. Each product description on our website provides detailed ingredient lists., which are

You can place an order directly through our website. Browse our product selection, add items to your cart, and proceed to checkout.

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

All sales are final—no refunds, exchanges, or cancellations. We are not responsible for any damage after the product has been received. If you encounter any issues with your order, kindly contact Tan at femi9aesthetics@gmail.com. Please provide your name, order number, and details of any questions or concerns.

Yes, we offer international shipping to select countries. Please check our shipping policy for more details.

Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on the carrier’s website.

Yes, we offer pick-ups and drop-offs during regular business hours. Schedule your appointment under the Service tab on our website.

Please provide your order number, name, scheduled pickup time, and vehicle description. Have a valid ID ready for verification.

You can reach our customer service team via email at femi9aesthetics@gmail.com or through the contact form on our website. We aim to respond within 24 hours.

For more detailed information, please explore the different sections of our website or social media platforms. 

We offer a variety of handcrafted, all-natural soy candles infused with essential oils and herbs. Each candle is designed to promote different moods and benefits, such as relaxation, focus, and spiritual upliftment. We use earth-friendly materials and ensure that each ingredient is of the highest quality.

Our candles are formulated to be gentle and safe for most people, including those with sensitivities. However, if you have specific allergies, we recommend checking the ingredient list for each candle or conducting a patch test.

To prevent tunneling, allow your candle to burn until the wax has melted to the edges of the container each time you light it. This helps create an even melt pool and extends the life of your candle.

Here are some tips for caring for your candle:

- Trim the wick to 1/4 inch before each use.

- Allow the candle to burn for 2-3 hours to create an even melt pool.

- Keep the candle away from drafts, pets, and flammable materials.

- Never leave a burning candle unattended.

For the best results, burn your candle for 2-3 hours at a time. This allows the wax to melt evenly across the surface, preventing tunneling and ensuring a consistent burn.

If your wick is too long, trim it to 1/4 inch before lighting your candle. A longer wick can cause the flame to flicker excessively and produce soot.

The best way to extinguish your candle is to use a candle snuffer or gently blow out the flame. Avoid using water to extinguish the candle, as this can cause the hot wax to splatter.

Yes, the herbs and glitters used in our candles are safe to burn. However, we recommend keeping an eye on the candle as it burns to ensure the herbs do not come too close to the flame.

Our candles are packaged in eco-friendly materials, including recyclable containers and minimal packaging to reduce waste. Each candle is carefully packed to ensure it arrives safely.

Yes, we offer custom orders and personalizations for special occasions such as weddings, baby showers, and birthdays. Please contact our customer service team for more information on custom orders. femi9aesthetics@gmail.com

Yes, we offer custom orders and personalizations for special occasions such as weddings, baby showers, and birthdays. Please contact our customer service team for more information on custom orders.